Till Supervisor/ General Assistant – Part-Time

Haddenham Garden Centre is a family owned business which has been established for over 45 years.

We currently have an exciting opportunity for an enthusiastic and hands on individual with a keen interest in retail and customer service to join our team.

This is a varied role which will involve till work and working across the garden centre departments on a Thursday and a Friday and helping to supervise the smooth running of our tills on alternate weekends. The hours of work will be as follows:

General Assistant- 12 hours per week, 10:30am to 4.30pm on a Thursday and 10am to 5pm on a Friday with a half an hour lunch break each day.

Till Supervisor-15 hours every other weekend, 9am-5.30pm on a Saturday and  9.30-5pm on a Sunday with a half an hour lunch break each day.

Total working hours would average 19.5 hours per week.

Key responsibilities:

• Accurately operating the tills and serving customers
• Supervising the tills on your working weekend (Full training and support will be provided)
• Supervising our customer service desk, delivering excellent customer service to customers, which includes providing advice and ensuring that all customer queries are dealt with in full and in a timely manner.
• Answering phone calls and directing queries to the relevant departments as required.
• General housekeeping to ensure high standards of presentation are maintained.
• Providing support to other departments with duties such as pricing and stock replenishment

Skills/Experience required for the role:

• Previous retail experience is desirable
• Excellent communication and customer service skills with the ability to quickly build a good rapport with customers and colleagues
• Good level of IT literacy
• Highly organised with high attention to detail and accuracy
• Ability to remain calm in busy periods
• Able to work on own initiative
• Must be fit and capable of manual work as the role will involve bending and lifting

We have a great package if this is the job for you:

• Attractive employee discount after successful completion of probationary period.
• Pension scheme
• 28 days holiday pro rata (inclusive of public/bank holidays) which increases with length of service
• Uniform provided
• Free parking on site

If you feel you are the right candidate for the role, we would love to hear from you. Please email a short cover letter and your CV to Todd Hills: todd@haddenhamgardencentre.co.uk.

We’re sorry but it is not possible for us to respond to applicants who are not successful.