Customer Service Assistant – Weekends

Haddenham Garden Centre is a family owned business which has been established for 45 years. We currently have an exciting opportunity for an enthusiastic and hands on individual with a keen interest in retail to join our customer service team on Saturdays (9am-5.30pm) and Sundays (9.30am-5pm) with a job share for the position considered.

The ideal candidate will have retail sales experience and great customer service skills. You will enjoy customer interactions and be able to build rapport quickly. You’ll be confident about approaching and engaging with customers with your naturally outgoing, positive personality. You’ll listen, ask questions and provide trusted, enthusiastic advice.

Key Responsibilities:

Supervise our customer service desk, delivering excellent service to our customers, which includes providing advice and ensuring that all customer queries are dealt with in full and in a timely manner.

Greet our customers with a friendly welcoming approach

Answer and direct phone calls and queries to the relevant departments as required

General housekeeping to ensure high standards of presentation are maintained

Providing support to other departments with duties such as pricing or operating the tills and serving customers if required.

What can we offer you?

Competitive Salary

Attractive employee discounts following successful completion of probationary period

Contributory Pension scheme

On-site parking

If this sounds like the position for you, please submit your CV and a Cover Letter explaining why you are suitable for this role, highlighting any relevant experience to todd@haddenhamgardencentre.co.uk

We’re sorry but it is not possible for us to respond to applicants who are not successful