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Job Vacancies

 

Ecommerce Customer Service Advisor

Permanent. Full Time: 40 hours per week Mon-Fri. Competitive Salary based on experience

A fast growing Home & Garden Ecommerce retailer is seeking a driven individual to join our Web Team.

Home & Garden Centre was founded in 2009, backed by an experienced garden centre team. We’re a popular online destination for garden gift vouchers, barbecues, garden furniture, and Christmas items. We are constantly expanding to reach bigger audiences and offer a wider range of products. We’re an energetic and enthusiastic team, working from our office at Haddenham Garden Centre which was established in 1977.

The role:

A full time role where specific areas of responsibility include managing customer service via telephone and email, picking and dispatching website and Amazon/eBay orders, liaising with our suppliers, and managing stock levels. Candidates should be experienced in customer service, proactive with sound communication ability, bright, willing to learn and able to pick up new computer programs with ease.

Duties:

  • Manage inbound customer service phone calls and emails
  • Manage inbound sales phone calls, providing information on our products/services, and taking customer orders over the phone
  • Process, pick and dispatch a wide variety of items for Website and Amazon orders
  • Book in customer deliveries with several different couriers
  • Manage customer returns
  • Liaise with suppliers and couriers
  • Organise and manage stock areas, keeping stock organised and tidy at all times
  • Manage website stock inventory, maintain stock levels in the warehouse

Requirements:

  • Must have at least 2 years customer service experience
  • Must have excellent attention to detail
  • Must be a good communicator, written and verbal
  • Excellent telephone manner
  • Excellent time management and organisational skills
  • Typical Microsoft Word and Excel skills required

Please email us your CV and a short covering letter explaining why you are suitable for this role, highlighting any relevant experience, to benhawkinshgc@btconnect.com

We’re sorry but it is not possible for us to respond to applicants who are not successful.

Closing Date: 15th June 2018, Start Date: June-August 2018

 

 

 

Head Chef

Our new extended restaurant will be looking to Launch late this year

We are looking for an experienced Head Chef who has a passion for standards, results as well as having a passion for serving great foods

You will need

  • Great culinary skills
  • The ability to control wastage and margins
  • Experience working in a fast-paced, high volume restaurant
  • The ability to build partnerships with local and regional suppliers
  • Ability to organise & delegate
  • Personal drive to help us develop the business

You will also be a great communicator, calm under pressure and driven by creating high quality, seasonal fresh food. With us you’ll train, motivate and inspire your team to help grow our successful food operation.

As Head chef, you would:

  • Oversee menu planning, ordering and food preparation
  • Provide the smooth delivery of all kitchen operations
  • Manage and develop a growing team with a hands-on approach
  • Maintain budgets and financial control within the area
  • Ensure the team complies with health and hygiene regulations
  • Help plan and implement new promotions, initiatives and events

We have a great package if this is the job for you

  • Sociable hours
  • Attractive discounts
  • Pension scheme
  • Performance related bonus
  • Excellent salary

Please email us your CV and a short covering letter explaining why you are suitable for this role, highlighting any relevant experience, to Dan Powell – dan@haddenhamgardencentre.co.uk

 

Closing Date:   30th June 2018

 

Catering Assistant

The Gardeners’ Retreat Coffee Shop

Full time: 39.5 hours per week

An exciting opportunity has arisen to become part of the kitchen team at a busy independent Garden Centre coffee shop which focuses on homemade and locally sourced food.

Key duties

  • Help produce a range of hot and cold food including cakes.
  • Wash and store cooking utensils, cutlery and crockery.
  • Maintain the cleanliness of the kitchens.

Your capabilities

  • Experience of working in a similar role within a busy kitchen environment.
  • Enjoy cooking and be willing to learn new skills/techniques.
  • Must be reliable, have great communication skills as well as being highly organised, enthusiastic and self motivated.
  • Be a strong team player.
  • Maintain a high standard of personal/food hygiene.
  • Be physically fit and able to work in a fast-paced environment.

Requirements

  • Working an average of 39.5 hours per week, to include alternate weekends.
  • You may be expected to work bank holidays.

Rewards and benefits

  • Staff discount after probationary period.
  • 28 days holiday per year inclusive of Public/Bank holidays
  • Salary to be agreed based on experience.

 

Please email us your CV and a short covering letter explaining why you are suitable for this role, highlighting any relevant experience, to Dan Powell – dan@haddenhamgardencentre.co.uk

 

Closing Date:   30th June 2018